About Your Order


 

Thank you for using 1-Hour Proofreading.
This page will help you understand the order you just created.

 

Order process: Click here to learn more about the ordering process. Once you have filled out all the required fields for your order, complete your order by making the payment.

 

Payment: Our payment system is handled by PayPal. We will start editing your document only when we have received confirmation of your payment. You will be notified of the final estimated time of delivery (ETD) once your payment is confirmed. 

 

Turnaround time: Please refer to the list below for the time you can expect your edited document. Please note that the ETD counter starts when payment is confirmed. Until then, your document remains unedited. 

1-Hour Proofreading: 800 words every hour. For Proofreading, the turnaround time is 1 hour every 800 words or fewer. The turnaround time increases for every 800-word increment. For example, a document with 1,000 words will be delivered within 2 hours.

1-Hour Copyediting: 400 words every hour. For Copyediting, the turnaround time is 1 hour every 400 words or fewer. The turnaround time increases for every 400-word increment. For example, a document with 1,000 words will be delivered within 3 hours. Copyediting is more in-depth, thus requiring more time and attention.

No Rush: 3,000 words every 12 hours. No Rush is a combination of Copyediting and Proofreading with turnaround time adjustments for each 3,000-word increment. For example, a document with 12,000 words will be delivered within 48 hours.

Off-Business Hours: This employs the same turnaround time for your required service—Proofreading or Copyediting—but with a minimal surcharge. Since we are a start-up, we are not yet operating 24/7. What we do is we ask our off-shift editors to take extra workload to accommodate tasks before the next shift starts. If you are in a rush, you may still continue to avail our services with surcharges. You may also choose our No Rush service at no surcharge.

Day-Off: 10,000 words every 48 hours.We operate on weekends, but for limited hours only. During this period, No Rush is the default service. You also get extra 15% off when you order within this period.

Holidays: 10,000 words every 48 hours. We observe legal holidays. During holidays, No Rush is the default service. You also get extra 15% off when you order within this period.

 

Unsupported file types: We edit various file formats, except for LaTex and InDesign. Regular charges apply for documents in Word or PDF. For other file types such as PowerPoint or Excel, please expect a minimal surcharge. 

 

Delivery: You will receive two versions of your document in the e-mail you used to register: one with tracked changes and a clean copy. The e-mail will contain final details about your document or any feedback our editors may have about your document. 

 

Notifications: You will receive e-mail notifications each step of the way, from registration and ordering to payment confirmation and submission of the edited documents.

 

Return for review: If you think our editors missed some errors in your document or if you feel the changes were not enough (as long as it is within the range of selected service, proofreading or copyediting), you may return your document to us for a free review or reedit, if necessary. However, please note that a reedit or review is still subject to approval. We can accommodate your document for free review if you can report any misses within 30 days. After 30 days since delivery, all returns will be treated as regular orders. 

 

Questions: If you have questions about the changes we have made to your documents, you may send an e-mail to our editors, and they will gladly get back to you within 24–48 hours. 

 

Late delivery: In case of late deliveries, you will automatically receive a discount on your next order. 

 

Free sample: Get a glimpse of our high-quality work by having a sample of your document edited for free. Use the promo code FREESAMPLE for a minimum order of 3 pages or 900 words, whichever is higher, and we will provide you with a 300-word sample edit. If you are interested in sending us a large volume of work or a book with a minimum of 30 pages or 9,000 words, whichever is higher, use the promo code SAMPLEBOOK and we will provide you with a 3-page sample edit. Please do not forget to attach the entire document to get a free sample. 

 

Partial deliveries: For long documents, we can edit and deliver your document in batches. We can send 800 proofread words or 400 copyedited words every hour so you can check your document right away. 

 

Don’t forget to subscribe to our mailing list to get regular updates on promos and to know the latest in the industry.


 

LATEST POST

1-Hour Proofreading is Migrating to a New Platform

Hi! We at 1-Hour Proofreading are excited to announce that we have a new platform that will improve your user experience. With our new line of services, we hope that you will continuously entrust 1-Hour Proofreading with your manuscripts.

The new platform will fully take over effective January 6, 2020. We will redirect the old 1hourproofreading.com to the new domain onehourproofreading.com. The old website will then be archived. Your documents were already purged, so there is no way you can retrieve them even from the archive, but you may still access your order history.

In this regard, we invite you to register to the new website onehourproofreading.com/login, or we can automatically register you, but you still have to verify your account and create your own password within 24 hours before you can make new orders.

WHAT'S NEW?

We have given 1HP a new look in some areas:

  1. Fresh Look!
    • Better-looking registration/log-in page: We just made it simpler.

    • Wallet view: You may now see the details of your Wallet.

    • Projects view: We changed the Orders to Projects; you'll understand why when we release the rest of the new features!

    • Projects list filter: You may now easily see the projects that you submitted and those that were completed.

    • Easy access to your Wallet to pay for your orders.

    • Simplified payment button: No need to wonder if your payment from your Wallet went through. We have simplified the payment button label to avoid confusion. You may still pay through credit card or PayPal if you don’t have Wallet credits.

    • 1HP Wallet credits: You may purchase Wallet credits together with an order. Sorry but Wallet credits are not for sale as a stand-alone product.Once you buy a Wallet, it will automatically be available for your consumption, and you may just replenish it whenever you need to.

    • One document per order so you can easily plan your deadlines.

    • Download the link to your edited documents: Once your edited project has been delivered, the access link will also appear on your dashboard and will be available for 30 days so you don’t have to browse through your e-mail when you need it. Just remember that we purge all files submitted to us and delivered by us 30 days after delivery. You are responsible for saving your documents on your own cloud or local directory.

  2. Useful FAQs!
    • Visit our FAQ page.

  3. New Services!

      We would like to introduce to you our new line of services at 1-Hour Proofreading. However, these services are specialized and are offered only for large-volume projects.

    • Turtl-Editing - Welcome to Turtl-Editing, or Turtl-E, our answer to the problem of challenging access to professional proofreading services due to costs most authors from all over the world experience. Turtl-E will be available effective December 24, 2020. Unlike 1-HP rushed services, Turtl-E services are designed for manuscripts with a word count of not less than 30,000. Turtl-E also has a slower turnaround time and orders cannot be rushed. This is because the service involves more delicate editing that focuses on manuscript construction, structure, and consistency in addition to copyediting and/or proofreading. Turtl-E has been created to cater to the needs of all aspiring and experienced authors, traditionally published or self-published. E-mail us if you have questions.

    • Quick-E - Welcome to Quick-Edit, or Quick-E, our answer to the need for short text editing that takes less than an hour! Quick-E is a mobile app that is available on Google Store. We are still working on its iOS version. The Quick-E platform may not look handsome yet, but we are also working on that. Right now, we are focused on making 1HP services available to all of you who have less than 150 words that you want to post as comments or short messages or even a line or sentence from your paragraph that you want to improve. Quick-E by ExpertHus is now available for download in Google Store.

    • Educational Editing, or Ed-E, is a special editing-learning service primarily focused on the hows and whys and not the “what was changed” in your document. It is designed to “educate” writers, improve their writing skills, and turn them into powerful writers. Although we will correct certain grammar issues, we will mostly make comments to explain why a change needed to be made and back it with references if necessary. This service primary aims to capture the ESL audience. We will offer it in 3 tiers, with details to be announced when we are ready to launch it. We target to make Ed-E available by March 2020.

    • Resume Editing, or Resum-E, is also a specialized service that involves editing your resumes and curriculum vitaes and more. With the Resum-E service, we aim to help job seekers improve their profiles and make their resumes more appealing to job hunters. We target to launch Resum-E by June 2020. More information will be provided close to its launching.

    • Book covers and chapter sketches: to make a full package of book editing.

  4. More useful features to be added in the succeeding months. We’ll keep you posted!

  5. Suggestion Page

      Do you want to request any features? Use the contact form to provide your suggestions! We do not promise to implement them all, but we will look into whether they are feasible and align with our values and vision.

We look forward to seeing you at our new home, onehourproofreading.com!


 
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  • Marketing: 1430 Walnut St. Philadelphia, PA, USA
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